Crypto withdrawals from BC.Game are often processed quickly, but sometimes a request stays “pending” for longer than you expect. There’s usually a clear reason: a verification request, a routine review, a bonus condition or a busy blockchain. This guide explains each cause, what you can check, and how to get a clear answer from support.
Independent educational content · Not affiliated with BC.Game · 18+ only
BC.Game may ask you to complete identity verification before a withdrawal, especially for larger amounts or after a review. Check your notifications and email. Withdrawals usually stay on hold until verification is approved.
Operators routinely review withdrawals to prevent fraud and money laundering. Large or unusual amounts, a recent password or email change, a login from a new location or certain betting patterns can trigger a review.
Bonus funds on BC.Game are often credited as locked BCD, which unlocks gradually as you wager. Locked amounts can’t be withdrawn until they’re unlocked, and active bonuses may come with their own conditions. Check the bonus section of your account. See how codes and bonuses work.
Once sent, the withdrawal must confirm on the blockchain. Busy networks slow this down. Look for a TXID in your transaction history and check it on an explorer.
Sending to an address on an unsupported network, or forgetting a memo or tag, can send funds where your wallet can’t see them. Crypto transfers generally can’t be reversed, so always double-check.
Exchanges have their own confirmation requirements and checks before crediting deposits.
If it’s still pending with no TXID, contact live chat with:
Ask whether anything is needed from you and how long a review normally takes. For a written record, follow up by email. If the issue stays unresolved, see our complaints guide.
Requests for tax, release fees or extra deposits to free up your funds are scams.
Many are processed quickly. Reviews, verification and network congestion can add time.
Sometimes, before it’s processed. Check your transaction history or ask live chat.
Locked BCD has to be unlocked through wagering first. Check the unlock progress in your account.
18+ only. Independent informational resource. Not affiliated with, endorsed by or operated by BC.Game.